Returns & Exchanges

At That's it., we want you to love our fruit bars and snacks as much as we do, which is why we offer a 30-day satisfaction guarantee on all direct purchases. If you are not completely satisfied with your order, we are here to help make it right with a refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer care team within 30 days of receiving your order with your order number and the reason for your request.

• 2.
  Verification

  Our team will review your request and may ask for photos of the product or packaging to help us improve our quality control processes.

• 3.
  Resolution Selection

  Once approved, you can choose between a full refund to your original payment method or a replacement shipment of your favorite snacks.

• 4.
  Processing

  Refunds are typically processed within 5-7 business days; since our products are perishable, there is no need to mail the physical items back to us.